Hotel Policy
Check in: 2:00 PM, Check Out 12:00 PM
• Please take note that the following room types will have a check-in time of 3 p.m., instead of the usual check-in time of 2 p.m.:<br>
> Grand Bay Pool Villa 3-Bedroom<br>
> Grand Bay Pool Villa 4-Bedroom<br>
• Rates quoted are for two adults per room. Extra person charges are applicable at USD70 per night for guest age 12-16, USD40 per night for child age 4-11, baby cots are complimentary. From 1st November 2024, additional child charges (aged 4 to 15 years old) will be at VND 2,250,000.00 per night.<br>
• Private airport transfers (approx 1h20min) can be arranged in advance starting at USD110 per car per way.<br>
• Full and half board can be added to your booking for an additional fee. <br>
• For guests staying over Christmas & the New Year, there is an additional compulsory Gala Dinner charge, on top of the room reservation cost. For Christmas Eve Gala on December 24, 2023, it is charged at USD 250 per adult; and for the New Year’s Eve Gala on December 31st, 2023, it is charged at USD 380 per adult. Children ages 4 - 12 years old would be charged 50%, while children under 4 years old dine for free.<br>
• Eligible Hotelist Club reservations: Credits and discounts will be applied at check-out in local currency unless otherwise noted. Credits are valid toward incidentals only and will be forfeited if not used.<br>