Personal Concierge

Your personal Hotelist concierge helps with the details at every stage of travel, from researching and booking your trip to arranging the requests that make a stay thoughtfully tailored to you.

Concierge service is exclusive to Club members.


From: James

To: Hotelist Concierge

Hello! We’d love to get the suite with the private heated pool. It’s our honeymoon! Thank you!

From: Marcus

To: Hotelist Concierge

Could you reserve a romantic table for two near the Eiffel Tower on Friday evening? We love modern French cuisine.

From: Sasha

To: Hotelist Concierge

Our flight arrives at JFK at 3:00 PM. Would you arrange a car to our hotel for two guests and three suitcases?

From: Kim

To: Hotelist Concierge

Can you plan a relaxed weekend in Rome with a private museum tour and a few local restaurant recommendations?


The experts behind every stay

Behind every message is a team of knowledgeable magicians of hospitality, people who know how to find the right table, make the right introduction, and anticipate the details that make a stay feel personal.

Many are members of Les Clefs d’Or, the Golden Keys of hospitality


Meet your concierge

Personal Concierge service is available exclusively to Hotelist Club members.