Personal Concierge

Your personal Hotelist concierge helps with the details at every stage of travel, from researching and booking your trip to arranging the requests that make a stay thoughtfully tailored to you.

Concierge service is exclusive to Club members.


Oceanfront room or the villa? The neighborhood favorite or the restaurant everyone is talking about? Making sure you have time for everything?

Your concierge can help you make the right call, from finding the perfect hotel and room to arranging dining, activities, and making everyone happy

From: James

To: Hotelist Concierge

Hello! We’d love to get the suite with the private heated pool. It’s our honeymoon! Thank you!

From: Marcus Lee

To: Hotelist Concierge

Could you reserve a romantic table for two near the Eiffel Tower on Friday evening? We love modern French cuisine.

From: Priya Shah

To: Hotelist Concierge

Our flight arrives at JFK at 3:00 PM. Would you arrange a car to our hotel for two guests and three suitcases?

From: Daniel Kim

To: Hotelist Concierge

Can you plan a relaxed weekend in Rome with a private museum tour and a few local restaurant recommendations?


The experts behind every stay

Behind every message is a team of knowledgeable magicians of hospitality, people who know how to find the right table, make the right introduction, and anticipate the details that make a stay feel personal.

Many are members of Les Clefs d’Or, the Golden Keys of hospitality


Meet your concierge

Personal Concierge service is available exclusively to Hotelist Club members.